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Why can’t I always pay with Stuvia credit?

Updated over 3 months ago

Good question! Due to PSD2 legislation, there are rules about how balances can be used.

How does it work?

  • You can only use Stuvia credit for purchases from students who study in the same country as you

  • The Netherlands is the only exception

Are you buying a document from a student in another country? Unfortunately, you won’t be able to use Stuvia credit. No worries. During checkout, you’ll automatically see which payment methods are available to you, so you can still complete your purchase easily.

Can’t figure it out or do you have questions? No panic. Our support team is here for you via the live chat in the bottom right or by email at support@stuvia.com.

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