No worries. This is completely normal. Due to the European PSD2 regulations, Stuvia is no longer allowed to process payments directly between buyers and sellers. That’s why all payments are now handled by our trusted payment provider Stripe.
What does this mean for you?
Stripe processes the payment: After a buyer pays, Stripe temporarily holds the funds.
Up to 4 working days: Stripe needs up to 4 working days to release the money to you.
Safe and secure: This period ensures that every transaction is processed securely and correctly.
Since Stripe is an external party, Stuvia can’t speed this up, but we make sure everything runs smoothly. Just give it a little time.