No stress, we’ve got you covered. Follow the steps below and you’ll usually be back on track in no time.
1. Check the basics first
Make sure everything is filled in:
A clear document description
Relevant tags
Click ‘Save’ before selecting ‘Upload now’
2. Still not working?
Try this:
Log out of your Stuvia account
Switch to a different browser (Google Chrome works best)
Log back in at Stuvia.com
Go to ‘Sell’ and try uploading again
3. Check file size and format
Please make sure:
Your file is under 60 MB
→ Too large? Compress it or split it into partsYour document is saved as a PDF
→ This often fixes upload issues instantly
4. Need more help?
No worries, our support team is here for you. Contact us via support@stuvia.com or use the live chat in the bottom-right corner.