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The formatting of my downloaded document isn’t correct. What can I do?

Have you downloaded a document and the formatting doesn’t look quite right? Text running into each other, tables that look odd, or figures overlapping? That’s annoying, but luckily we can help.

Step 1: Contact the seller

The seller can adjust the document and upload an improved version. You can reach the seller like this:

Go to your downloads, click on the three dots next to the document, and choose “Contact Seller”. Explain what’s wrong, so the seller can fix it as quickly as possible.

Step 2: Still not resolved? Email us

If you’re unable to find a solution together with the seller, send us an email at support@stuvia.com. Please include:

  • A clear description of what’s wrong

  • Screenshots of the incorrect formatting

  • Your order number

We’ll then see what we can do to help resolve the issue.

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