No worries, this happens sometimes, and we’re here to help.
Are you seeing mixed-up text, broken tables or overlapping images? Follow these steps 👇
Step 1: Contact the seller
The seller can update the document and upload an improved version.
Here’s how:
Go to your downloads
Click the three dots next to the document
Select ‘Message seller’
Clearly explain what’s wrong
This is often solved quickly.
Step 2: Still not resolved? Contact support
If you can’t reach a solution together, no stress! We’ll help.
Email support@stuvia.com and include:
A clear description of the issue
Screenshots of the formatting problem
Your order number
We’ll look into it and get back to you as soon as possible 💙