No worries 😊 There’s usually a simple explanation. Here are the most common reasons.
Possible reasons
🗓️ Weekly withdrawal limit
You can submit one withdrawal request per week.
Have you already requested a payout this week? Then you’ll be able to request another one the next week.💰 Not all balance is withdrawable
Only earnings from document sales can be withdrawn.
Other credit, such as:deposits
Stuvia bonuses
credit from complaints
can be used to buy documents, but cannot be paid out.
Still having trouble?
We’re happy to help 💙
Email us at support@stuvia.com, or
Start a live chat via “ask your question now” in the bottom right corner.
If you leave a message in live chat, don’t forget to include your email address so we can reply.