Due to the PSD2 regulation (Payment Services Directive 2), which was introduced in 2018, the way we handle earnings has changed. This is why you may see two different balances in your account.
Stuvia balance:
This is the amount you earned before 2018.
This balance can be withdrawn without restrictions.
Available balance:
This contains your more recent earnings.
This balance falls under the new regulations.
As a result, this amount may not be immediately withdrawable. You'll see the amount under 'Available soon' which will be withdrawable soon.
Are you unsure about your balance or would you like to know what this means for you? Feel free to contact us at support@stuvia.com. We’re happy to help.