If the “Withdraw” button isn’t available even though your balance meets the minimum amount, it could be for one of these reasons:
Weekly Limit: You can request a withdrawal only once per week. If you’ve already requested one this week, you’ll need to wait until the next withdrawal period.
Eligible Funds: Only earnings from document sales are eligible for withdrawal. Deposits, Stuvia bonuses, or credits from resolved complaints can be used to purchase documents but can’t be withdrawn.
If you still experience issues, please reach out to us at support@stuvia.com or via live chat by clicking the “ask your question now” button at the bottom right of the screen. If you use live chat, remember to leave your email address so we can respond if you leave the chat.