If the “Withdraw” button isn’t available, even though your balance meets the minimum amount, it could be due to one of these reasons:
Weekly Limit:
You can request a withdrawal only once per week. If you’ve already made a request, you’ll need to wait until the next withdrawal period.
Eligible Funds:
Only earnings from document sales can be withdrawn. Deposits, Stuvia bonuses, or credits from resolved complaints can be used to purchase documents but cannot be withdrawn.
Still having trouble?
No worries—our support team is here to help!
Email: Contact us at support@stuvia.com.
Live Chat: Click the “Ask your question now” button in the bottom-right corner of your screen.
Pro Tip: If you use live chat, be sure to leave your email address so we can follow up if needed.